Support Plans
Support Plans
We offer three support plans as well as custom options for our Small Business and Enterprise customers. Not sure what to pick? Drop us a line!
Starter
- WordPress Hosting
- Daily Updates (Core, Plugins, & Theme)
- Uptime Monitoring (Every 5 Minutes)
- Monthly - Offsite Backups (Files)
- Daily - Offsite Backups (Database)
- Google Analytics Tracking
- Phone and Email Support
- SSL Certificate Setup/Renewal
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- Premium WordPress Plugins
- CDN File Delivery
- Free Site Changes (15 Minutes or less)
- Customized Analytics Reports
- Optimized Site Load Time
- Monthly Analytic Deep Dive
- Quarterly Check-in Meetings
Small Business
Recommended!- Fast WordPress Hosting
- Daily Updates (Core, Plugins, & Theme)
- Uptime Monitoring (Every 5 Minutes)
- Monthly - Offsite Backups (Files)
- Daily - Offsite Backups (Database)
- Google Analytics Tracking
- Phone and Email Support
- SSL Certificate Setup/Renewal
- Premium WordPress Plugins
- CDN File Delivery (Speed Increase)
- Free Site Changes (15 Minutes or less)
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- Custom Analytics Reports
- Optimized Site Load Time
- Monthly Analytic Deep Dive
- Quarterly Check-in Meetings
Enterprise
- Lightning Fast WordPress Hosting
- Daily Updates (Core, Plugins, & Theme)
- Uptime Monitoring (Every 5 Minutes)
- Monthly Offsite Backups (Files)
- Daily Offsite Backups (Database)
- Google Analytics Tracking
- Phone and Email Support
- SSL Certificate Setup/Renewal
- Premium WordPress Plugins
- CDN File Delivery (Speed Increase)
- Free Site Changes (15 Minutes or less)
- Customized Analytics Reports
- Optimized Site Load Time
- Monthly Analytic Deep Dive
- Quarterly Check-in Meetings
Timely Support
We understand the frustration you may feel when a designer builds an overly complicated website and then leaves it (and you) to the wind. You’ll be happy to know that’s not how we do things here. We value a collaborate approach to the maintenenace and upkeep of our clients WordPress Websites.
Transparent Process
Our company values transparency and open communication throughout every project. We work hand-in-hand with our clients to craft a unique plan that matches the needs, style, and budget of your business. Learn more about our team and the superheroes behind the scenes of Big Boom Design.
Educational Approach
We strongly believe in the value of educating our clients so they can play an active role in the support, maintenance and growth of their websites. We strive to achieve maximum transparency and functionality through an educational, professional, and non-intimidating approach to the build (or rebuild) of your website. Check out our upcoming class schedule here.
Integrative Solutions
At Big Boom Design, we look at each project from a long list of health, speed and security perspectives. Our site analysis toolkit has been carefully crafted over hundreds of projects and more than a decade of web design experience. Contact us today to learn how our digital tool kit and team of superheroes can be your secret weapons against the competition.
Don't Be Shy. Get In Touch.
If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!